Held the first training session on EU standards for the special spa and hotel top management of cross-border area Serbia –Bosnia and Herzegovina.
Renowned experts
in the field of health, spa and wellness tourism in the two-day training held
on 30 Oktober and 1 November 2013 at Zlatibor , presented quality standards Europa Spa med i Europa Spa wellness and
the latest trends in the development of supply and search of these products to hotel top management from Fojnica , Olovo, Ilidža
and Zlatibor.
Presentation of a quality standards had a certified trainer of the most
important institution representing the interests of spa centers in Europe, the
European association of spa ( ESPA ) with official headquarters in Brussels.
Participants were given basic information about the process of certification
and criteria in the evaluation process for obtaining EUROPESPA
med certification, quality management and quality assurance related to
infrastructure and quality of medical and therapeutic services, pools, saunas
and wellness.
The second part of the workshop included the presentation of travel for health
(motivation, trends ), types of health and spa centers , and a development of
services in health tourism and marketing.
Selection of training topics was in accordance with the recommendations from the
study on the status and common potential in health tourism in the border
regions of Serbia -Bosnia and Herzegovina. Cross spa project will continue with
education of middle management and employees in executive positions in specialized
hospitals and hotels.
